• Full Time
  • UAE
  • Posted 4 months ago

The Arts Club Dubai

About the job
About Us

The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners.

It is the first international outpost of the celebrated and historical private members’ club, established in 1863 in Mayfair, London. The Club’s membership is a growing community of like-minded, diverse and dynamic people, all hailing from different cultures and sectors, from the region and further afield.

A lifestyle for our members.

The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing.

What Will You Do

Your main duties and responsibilities are:

Answer all incoming reservations calls as quickly as possible, and maximize covers to achieve the daily recommended target
Ensure to confirm all booking and reservations within 24 hours
Take and manage new reservations while adding them to SevenRooms
Handle members and guests’ enquiries or requests, providing correct and accurate assistance or information which meets

their needs

Ensure all cancelled/refused/waiting lists are recorded with the reason for cancellation/refusal and that all details are

followed up and actioned

Ensure communication with all relevant parties is clear, consistent and transparent and also ensure flexibility throughout

service to maximize guests’ expectations

Maintain personal knowledge of all Club’s members and refresh your knowledge constantly

What We Are Looking For

The successful candidate will have the following experience and skills:

Minimum 2 years’ experience in same or similar role in luxury hotels or fine dining restaurant
Excellent level of spoken and written English is a must
Have strong organisational and time management skills with a high degree of flexibility
Excellent communication and listening skills
Demonstrate integrity in all dealings and maintain high level of confidentiality
Have the ability to drive initiatives to increase brand loyalty
Ability to work long shifts and be flexible with your time

The Benefits

The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package.

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