Estimation and Support Engineer

  • Full Time
  • UAE
  • Posted 4 weeks ago

Black & Grey HR

About the job
Black & Grey HR is hiring for a lighting manufacturing company in the UAE is seeking to hire dynamic Estimation and Support Engineers. As an Estimation and Support Engineer, you will play a vital role in estimating and preparing offers and quotes for lighting products for commercial and infrastructure projects. This is an exciting opportunity to work with a modern and innovative organization in the lighting industry.


Estimate Projects: Create commercial estimates tailored to project requirements.
Bid Analysis: Evaluate bid specifications and drawings, offering alternative solutions when necessary.
Detailed Quotations: Prepare comprehensive lighting quotations with technical documentation.
Collaborate with Sales: Work closely with Sales Engineers to monitor bids and budgets.
Technical Support: Coordinate with customers and the factory to provide technical assistance and necessary documentation, including technical documents, drawings, diagrams, and compliance statements.
Lighting Proposals: Develop lighting proposals and retrofit solutions for both internal and external lighting projects.
Team Communication: Maintain regular communication with the design and sales teams to ensure alignment.
Sample Setup: Assist in setting up product samples and project mock-ups when required.
Sales Support: Support the sales team in follow-up and negotiation with customers regarding quotes and order generation.
Order Management: Manage the entire order processing cycle, including liaison with the sales team, customers, and the factory for ordering, invoicing, and delivery.
Pre-Qualification Documents: Contribute to the preparation of pre-qualification documents in line with client requirements.
Customer Service: Coordinate with the factory and warehouse to deliver excellent customer service.
Documentation: Maintain comprehensive documentation for all products and their specifications.
User Manuals: Manage user manuals for customers.
Regulatory Compliance: Ensure that quoted products comply with local regulatory standards and assist in obtaining necessary approvals from local government bodies, large developers, and relevant authorities and utilities such as DEWA. Additionally, be responsible for addressing all inquiries originating from the sales team, including conducting on-site surveys and inspections as needed.
Technical Support: Address all technical inquiries from the sales team, which may include on-site surveys and inspections.
Compliance and Reporting: Adhere to all company policies and procedures and provide weekly reports to the Sales and Marketing Director.

Requirements- Bachelors degree / Diploma in Electrical Engineering or a related field.

Minimum 3 yearsÂ’ experience in estimation and preparation of offers for large lighting projects in UAE.- Excellent communication skills and strong interpersonal abilities.
In-depth knowledge of a wide range of lighting products, both indoor and outdoor.
Strong business acumen and the ability to make informed decisions.
Initiative, enthusiasm, and the capacity to work effectively under pressure.
Proficiency in using Microsoft Office applications.
Knowledge of AutoCAD and lighting software like Dialux and/or Relux or any other preferred.

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