Assistant General Manager

  • Full Time
  • UAE
  • Posted 3 months ago


About the job
Our Client:

Our client, a conglomerate of retail outlets providing services in United Arab Emirates is looking for a General Manager of one of their retail brands.

The Assistant General Manager will be responsible for cashing up, training and helping develop the store’s staff. The position lends support towards the brand’s development, ensuring that the brand is well represented within UAE.

Your Responsibilities:
Ensure that objectives are executed seamlessly and professionally
Managing Sales and Conversion
Support the implementation of revenue generation initiatives
Support the delivery and measurement of promotional activities, including staff incentives
Assisting in management/running of staff meetings, ensuring the team are fully briefed and action points are recorded and achieved
To ensure all staff are well briefed on their responsibilities and are given constant supervision and motivation on all aspects of their work
Review and communicate financial information to assist in proactive and timely decision making
Manage monthly stock-takes and review results and variances with relevant departments
Ensure that in house control systems/audit requirements are adhered to
Control costs without compromising standards and customer experience
Forecast potential revenues and costs for revenue/cost centers, with particular reference to labour forecasting
To build and maintain an efficient team of employees
To review the recruitment and selection employees to the agreed staffing levels using cost effective recruitment methods
Support the delivery of all key training with the GM, identifying training needs and capability gaps within the team
Support the management of all employees’ performance in line with job descriptions, giving regular feedback and appraisals
To assist in the management of disciplinary and grievance issues within the department in consultation with the COO
Audit holiday and sickness administration to ensure consistency and accuracy
Understand the use of Risk Assessments and their importance to the business
To ensure all departmental staff work hygienically and productively
Ensure a safe workplace by identifying and reporting hazards and taking corrective action
Identify maintenance activity required in order to uphold the required standard and forward these to the COO
Work closely with the COO to ensure that the Division’s goals are met Company reserves the right to modify job duties or job descriptions at any time.

Your Qualifications:
MUST be native Hindi speaker
MUST extensive UAE retail experience required, with at least 15 years of that experience as a manager, leading a team
Have proficient leadership, organizational and supervisory skills
Be able to communicate successfully in both written and verbal format
Be able to properly manage teams/employees and motivate them to achieve their goals
Must be supportive of the COO, and confident enough to handle his/her tasks when required
Must think critically and open minded
Must be able to comprehend numerical and financial information
Should have at least a Postgraduate Degree in a related field

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